Refund Policy

Thank you for choosing Puppy Due Diligence. Because we provide research-based consulting services and digital deliverables, this Refund Policy explains when refunds may be available.

You may cancel your consultation plan within 24 hours of purchase for a full refund. Refund requests must be submitted by email to [your email address] within the 24-hour window. After 24 hours, research work begins and the plan becomes non-refundable.

Digital products—including checklists, guides, and downloadable files—are non-refundable, as they are delivered immediately and cannot be returned.

If you do not receive your digital materials due to a technical issue, please contact us at [your email address] and we will resend the files promptly.

If you have questions about this Refund Policy, contact us at hello@puppyduediligence.com.